Last updated October 5, 2023. Thank you for choosing to be part of our community at UX Audit Guide (“Company“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices about your personal information, please contact us.

When you visit our website, www.uxauditguide.com (the “Website“), and more generally, use any of our services (the “Services“, which include the website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the most precise way possible what information we collect, how we use it, and what rights you have concerning it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you disagree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our website), as well as any related services, sales, marketing, or events.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.

What information do we collect? 

Personal information you disclose to us

In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide us when you express an interest in obtaining information about us or our products and Services when you participate in activities on the website or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You: We collect email addresses, names, and similar information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information is automatically collected.

In Short, Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our website. We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact Information). Still, it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical Information. 

This information is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes:

Log and Usage Data: Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our website, which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity on the website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings).

Device Data: We collect device data such as information about your computer, phone, tablet or other device you use to access the website. Depending on the device used, this data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and mobile carrier, operating system and system configuration information.

Location Data: We collect location data, such as information about your device’s location, which can be precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device. Note, however, that if you opt out, you may be unable to use certain aspects of the Services.

How do we use your information?

In Short, We process your information based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our website for various business purposes described below. We process your personal information in reliance on our legitimate business interests to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive:

To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

To protect our Services. We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).

Enforcing our Terms: To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Fulfill and manage your orders. We may use your information to fulfil and manage your orders, payments, returns, and exchanges through the website.

To deliver and facilitate the delivery of services to the user. We may use your information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

Will your information be shared with anyone?

In Short, We only share information with your consent to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations. We may process or share the data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate Interests: We may process your data when reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the website, enabling them to collect data on our behalf about how you interact with our website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. They can only do something with your personal information if we have instructed them. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

Google Analytics. We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use using cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: 

https://policies.google.com/privacy.

Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit or use the website. These companies may use information about your visits to our website (s) and other websites contained in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you. 

Who will your information be shared with?

In Short, We only share information with the following third parties. We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please get in touch with us using the contact details provided in the section below titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“.

Website Performance Monitoring

Google Analytics

Do we use cookies and other tracking technologies?

In Short, We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Is your information transferred internationally?

In Short, We may transfer, store, and process your information in countries other than yours. Our servers are located in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “Who will your information be shared with?” above), in the United States, and other countries. If you are a resident in the European Economic Area, then these countries may not necessarily have data protection laws or similar laws as comprehensive as those in your country. 

We will, however, take all necessary measures to protect your personal information following this privacy notice and applicable law. European Commission’s Standard Contractual Clauses: We have implemented measures to protect your personal information, including by using the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA following European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners, and further details can be provided upon request.

How long do we keep your information?

In Short, We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. We will only retain your personal information for as long as it is required for the purposes set out in this privacy notice unless a more extended retention period is required or permitted by law (such as tax, accounting or other legal requirements).

How do we keep your information safe?

In Short, We aim to protect your personal information through organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

What are your privacy rights?

In Short, In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the following:

1. To request access and obtain a copy of your personal information.
2. To request rectification or erasure.
3. To restrict the processing of your personal information.
4. If applicable, to data portability.

In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request under applicable data protection laws. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Suppose you are a resident of the European Economic Area, and you believe we are unlawfully processing your personal information. In that case, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you are a resident of Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. You can set your browser to remove and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website. 

Controls for do-not-track features: Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Do California Residents have specific privacy rights?

In Short, Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below. If you are under 18, reside in California, and have a registered account with the website, you have the right to request the removal of unwanted data that you publicly post on the website. To ask for the removal of such data, please get in touch with us and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

CCPA Privacy Notice: The California Code of Regulations defines a “resident” as (1) every individual who is in the State of California for other than a temporary or transitory purpose and (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose All other individuals are defined as “non-residents.” If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers according to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf. The current list of our service providers can be found below. We may use your personal information for our business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your data.

Your rights concerning your data

Right to request deletion of the data – Request to delete: You can ask for the deletion of your personal information. Suppose you ask us to delete your personal information. In that case, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of their right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities. 

Right to be informed – Request to know. Depending on the circumstances, you have a right to know:

• whether we collect and use your personal information;
• the categories of personal information that we collect;
• the purposes for which the collected personal information is used;
• whether we sell your personal information to third parties;
• the categories of personal information that we sold or disclosed for a business purpose;
• the categories of third parties to whom the personal information was sold or disclosed for a business purpose, and
• the business or commercial purpose for collecting or selling personal information.

Following applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights: We will not discriminate against you if you exercise your privacy rights. Verification process: Upon receiving your request, we will need to verify your identity to determine you are the same person with whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with the information you have previously provided us. 

For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. We will only use the personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for verification. If, however, we cannot verify your identity from the information we have maintained, we may request that you provide additional information to verify your identity and for security or fraud prevention purposes.

We will delete such additional information as soon as we finish verifying you. Other privacy rights

• You may object to the processing of your data.
• You may request correction of your data if it is incorrect or no longer relevant or ask to restrict the processing of the data.
• You can designate an authorized agent to request the CCPA on your behalf. We may only accept a request from an authorized agent who submits proof that they have been validly authorized to act on your behalf by the CCPA.
• You may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, by 15 days from the date of the request submission.
• To exercise these rights, you can contact us. If you have a complaint about how we handle your data, we would like to hear from you.

Minors

We do not intend to solicit or collect personal information from anyone under 18 without parental consent. If you are under 18, refrain from entering information on this site or engaging our services. If you believe a child of yours under the age of 18 has entered personal identifying information, please get in touch with us immediately to have the data removed.

Do we make updates to this notice?

In Short, Yes, we will update this notice to comply with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How can you contact us about this notice?

If you have questions or comments about this notice, email us at contact@uxauditguide.com.

How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To ask to review, update, or delete your personal information, please get in touch with us. We will respond to your request within 30 days.